Use Case: Business KPI custom dashboards
This use case demonstrates how Virtana Platform empowers organizations to build highly customizable dashboards that combine business KPIs with their applications, infrastructure, and cost metrics. It highlights how operational performance is directly tied to business outcomes through unified visualization and analytics.
Scenario
In this scenario, a large enterprise wants to provide executives, business leaders, and operations teams with a unified view of service health, revenue impact, and infrastructure performance. The organization requires dashboards that do the following:
Display business KPIs alongside technical metrics
Correlate performance issues with financial impact
Support custom data ingestion
Enable navigation from high-level summaries to detailed operational views
In this scenario, use Virtana Dashboards as the central visualization platform. Virtana Dashboards offer the following features to meet these requirements:
Highly customizable dashboard layouts
Multi-source data ingestion (API, streaming, OpenTelemetry)
Business KPI visualization
Service health scoring
Linked and navigable dashboards
Executive and operational views
Setup and configuration
To begin, add the following data sources in the platform:
Business and Financial data
Billing APIs from cloud providers
Monthly cloud spending and forecasts
Subscription revenue metrics
Transaction volumes
Custom and Environmental Metrics
Streaming APIs from Python scripts
Air temperature sensors
SSL certificate and domain expiration checks
OpenTelemetry business metrics
Operational Telemetry
Infrastructure metrics (CPU, disk, network)
Container and Kubernetes metrics
Application performance data
Distributed traces
SLO and SLA events
Defining KPIs and thresholds
Define the key business KPIs, metrics, and thresholds in the platform. The following are example KPIs:
Category | Metric | Threshold |
|---|---|---|
Revenue | Transactions per Hour | < 10k (Critical) |
Cost | Cloud Spend | > Budget +10% |
Experience | Avg Response Time | > 300 ms |
Reliability | SLA Compliance | < 99.9% |
Use Case Workflow
To begin, log in to Virtana Global View, open Custom dashboards, and then open the Executive KPI Dashboard.
The dashboard displays key information, including revenue trends, service availability, and cloud cost utilization. In addition, you can also view customer experience scores and overal service health indicators.
Severity is color-coded so you can easily spot issues that need your attention:
Green: Healthy
Yellow: Warning
Red: Critical
Benefits and best practice
The key benefits of using dashboards in Virtana Platform include:
Improved executive visibility
Faster business-impact decisions
Better cost governance
Stronger IT business alignment
Proactive risk management
In addtion, dashboards allow you to engage in best practices, including:
Standardize KPI definitions
Automate data ingestion
Review thresholds quarterly
Maintain role-based dashboards
Archive historical views
Summary
With customizable business KPI dashboards, Virtana platform unify financial, operational, and application data into a single source of truth. By enabling seamless navigation, intelligent correlation, and executive-ready visualization, the platform empowers organizations to translate technical performance into measurable business outcomes.