Known Issues

Table 20. Alarms

Defect	Impact	Description	Workaround
VW-79924	Multi metric alarms does not support Email and SNMP notifications.	Email and SNMP notifications for multi-metric changes are not included in this release.	N/A

Table 21. Cisco Nexus

Defect	Impact	Description	Workaround
VW-80718	Incorrect integration version displayed if service is stopped	When an integration is restored from a backup and remains disabled, the displayed version may be incorrect until the integration is enabled.	N/A

Table 22. Kubernetes Deployment

Defect	Impact	Description	Workaround
VW-78179	VW on Kubernetes Deployment	When a Hardware Probe is added to the Kubernetes appliance, a connection error is displayed.	N/A

Table 23. NetApp

Defect	Impact	Description	Workaround
VW-79158	NetApp	NetApp E-series is not currently supported by this integration.	N/A

Table 24. LDAP

Defect	Impact	Description	Workaround
VW-78431	LDAP	Virtana IO does not currently support the use of Domain Local Groups (DLGs) containing nested Global Groups (GGs) for authentication.	N/A

Table 25. Kubernetes

Defect	Impact	Description	Workaround
VW-76666	Kubernetes	On Kubernetes (K8s), when the VMware integration is added without enabling ScaleIO, the VMware collection fails and displays an "Internal Communication Error."	To resolve this issue, enable the ScaleIO integration alongside the VMware integration, as VMware is dependent on ScaleIO for proper functionality.
VW-76699	Kubernetes	Unable to subscribe to probes	Before configuring the probes, on the UI > Settings > Service Management page, set this property on “Hardware Probe Management Service”: com.vi.probehwproxy.public.ip to point to the HW Proxy Load Balancer IP. Restart vw-probe-hw-proxy pod for the property to take effect. Add the probes and subscribe as usual.

Table 26. Datastore

Defect	Impact	Description	Workaround
VW-75496	IO	The default disk size of the IO appliance is 1TB, and it can grow up to 1.99TB	Planned for removal.

Table 27. HyperV Integration

Defect	Impact	Description	Workaround
VW-75012	HyperV Integration	HyperV data collection is not working.	To start discovery using WinRM, set the property "com.vi.hyperv.winRM" to "true". By default, it is false. This Property can be set from Settings > Service Management > Microsoft Hyper-V Integration > Set Properties.

Table 28. Analytics

Defect	Impact	Description	Workaround
VW-59192	Capacity Auditor	Capacity Auditor does not work for generic storage array entities because the storage array entity does not have capacity information.	None

Table 29. Backup and Restore

Defect	Impact	Description	Workaround
VW-73521	Backup and Restore will not work.	If SSH access is disabled on the Appliance due to Security reasons, Backup or Restore will not work.	Enable the SSH access and then perform Backup or Restore.
VW-71781	Backup schedule not executed as expected.	Backup scheduled to coincide with the daylight saving time "jump ahead" will be skipped, as that hour is skipped.	Change the backup day and/or time to not coincide with daylight saving time change for your location, or contact Virtana support as necessary.

Table 30. Hardware & Performance Probes

Defect	Impact	Description	Workaround
VW-56814	Hardware, SFP transceivers	Valid SFP transceivers can sometimes be identified as invalid by the alerting system.	Ignore the false alerts.

Table 31. Integrations

Defect	Impact	Description	Workaround
VW-76106	Slack Integration	Virtana is aware that Slack has deprecated their Incoming Webhooks method for posting messages to their platform and that capability will be removed in an as yet to be determined future release. Virtana is working on an updated solution that will leverage current Slack APIs.	None
VW-57839	NetFlow	The "Network Service" template variable filter in the 'Template - NetFlow Investigation' report always results in an empty report.	Modify the filters for the affected charts to remove the "Use entities related to this Network Service" filter option and add a "Calculate this chart using data from Network Service" option.
VW-59515	ServiceNow, Notifications	When a ServiceNow case is created in IO Infrastructure Observability , and the incident is closed from ServiceNow, the designated user always receives two notification emails indicating that the case was closed.	None

Table 32. Reports and Charts

Defect	Impact	Description	Workaround
VW-73375	All charts	Cisco Nexus: The values for "CPU Core" metrics may not exactly match between Telemetry and NxAPI collection.	None.
VW-70279	Line charts	When multiple metrics are chosen and share a different set of unit types (e.g., two GB metrics and two MB/s metrics), the metrics will link only the primary axis' unit type and the other sets will not be linked.	None.
VW-59496	Freeform Chart	Upgraded Reports that include a freeform chart do not produce a Scheduled Report/Snapshot email attachment.	The freeform chart needs to be refreshed. Do one of the following: 1) For a single chart, open the chart configuration and click OK, wait for the loading icon on the chart to finish, and then save the report. 2) If you have multiple Freeform Charts on the report, you can refresh all charts at the same time by doing a normal PDF export and then saving the report.
VW-59191	Inventory Table Chart	The Inventory Table Chart does not currently export the severity icons.	None

Table 33. User Management

Defect	Impact	Description	Workaround
VW-47556	User Groups	User Groups and users within those groups do not have properly formatted display names when added to Access Levels.	None

Table 34. Brocade

Defect	Impact	Description	Workaround
VW-78152	Brocade	In the inventory list screen for “Switch Port”, you cannot sort the properties for newly added Brocade-specific properties.	None

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