Skip to main content

Setting up access between IO and Global View

About This Task

To establish access between IO and Global View, you must have the Client ID and Client Secret for the organization in the Virtana Platform to which you are connecting. After generating a set of unique credentials in Virtana Platform, you must enter the credentials in IO.

OAuth credentials are generated for the Virtana Platform organization under which you logged in and are unique to that organization.

Preparing Global View for viewing IO data

For IO data to display in Global View, the following prerequisites must be met:

  • You must have administrator privileges in both Global View and IO.

  • Your Global View account needs to be configured with a supported cloud provider instance.

  • The organization to which you intend to upload the IO export data must already exist in Global View.

Setup requirements

Perform the following steps to prepare Global View for displaying your IO data.

  1. Activate VCS Service

    To ensure that the backend integration services are operational, verify that the Virtual Connect Service (VCS) is running.

  2. Set up the collection of data metrics

    Data metrics should be successfully collected by at least one integration in IO, meaning collection and discovery must occur without issues. This ensures that IO captures essential data for monitoring.

  3. Configure an alarm

    To confirm proper synchronization of alarm data between IO and Global View, configure an alarm in IO that displays in the Virtana Platform.

  4. Generate OAuth credentials

    Ensure you have an active Global View account and have generated OAuth client credentials. If you have not done so, perform the following steps:

    1. Log in to your Global View account and click Settings (gear icon).

    2. In the side menu, click Integrations > Virtana Platform API.

    3. Click Generate OAuth Client Credentials.

      The New Credentials dialog box opens.

    4. Enter a name and description for the credentials, and optionally assign a user group.

    5. Click Save.

  5. Connect to an IO account

    In Infrastructure Observability, click Settings, and then click Connect to Virtana Platform. Depending on the status of your connection, do one of the following:

    • If no connection exists to a Virtana Platform organization:

      1. Provide the OAuth 2.0 Client ID and Client Secret for the target organization in Virtana Platform.

      2. Click Validate & Connect.

        A confirmation message informs you that the connection was successful.

    • If a connection already exists to a Virtana Platform organization:

      1. Click Connect to a different organization.

      2. Provide the OAuth 2.0 Client ID and Client Secret for the target organization in Virtana Platform.

      3. Click Validate & Connect.

        A confirmation message informs you that the connection was successful.

    At some point, you may need to remove credentials. To do so, perform the following steps:

    1. Log in to your Global View account and click Settings (gear icon).

    2. In the side menu, click Integrations > Virtana Platform API.

    3. Select the credentials that you want to remove in the list and click the More actions menu.

    4. Select Revoke Credentials.

    5. In the Revoke Credentials dialog box that opens, click Revoke.

      The credentials are removed.

    IO does not retain a copy of the content that is uploaded to Global View. If you want to retain a backup copy, you should download the generated content.

  6. Configure alarms and applications

    For alarms to synchronize with Global View, they must be associated with an application in IO. Alarms not linked to applications will not sync.

Important

If the number of applications exceeds 100, notify Engineering for capacity planning.

Related Topics

In this section: