Skip to main content

License Validation

Per Device Licensing

This integration is licensed per Device and each device is listed in a separate row in the Devices table. Licensing status is shown in two places:

  1. In the Licensing Status line of the Configuration section. Please note: the counts shown on this line are the number of devices (that is, rows in the Devices table) that are Licensed, Unlicensed, or Pending.

  2. In the Licensing Status column of the Devices section.

vwi-scrn-licbydev-status.png

License Evaluation

Licensing is evaluated under the following circumstances:

  • When data are received for the first time from a newly-configured integration or, for an existing integration, when transitioning from the Disabled or Discover Only monitoring levels to the Discover and Collect Metrics monitoring level.

  • Licensing is re-evaluated no more than once every fifteen minutes when discovered entities are either added or removed. Please note that an integration can become oversubscribed in these circumstances. If this happens, the integration configuration main view will show Collection Failed in the Last Metrics Collection column. Hovering over the error will show:

    vwi-scrn-lic-mc-error.png
  • If licensing had previously failed, it is re-evaluated no more than once every hour during data collection.

  • Once a day at midnight (Appliance local time). If over-subscription is detected, data will be dropped and the integration configuration main view will show Collection Failed in the Last Metrics Collection column as shown above.

  • When a configuration is updated and saved. Please note: if the Monitoring Level is changed from Discover and Collect Metrics to either Discover Only or Disabled, any consumed licenses for that configuration or device will be released back to the appropriate license pool.