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Single Metric Dynamic

This provides a step-by-step process for creating and configuring a Single Metric Dynamic Alarm in your system. This feature helps monitor critical metrics dynamically, ensuring prompt action when specific conditions are met.

Configure Single Metric Dynamic

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  1. Navigate to Alarm > Rules, and select Single Metric Dynamics.

  2. Provide a unique name and a brief description for your rule to easily identify its purpose.

  3. Select an entity type to alarm on. You can choose to alarm on all entities or only the entities assigned to a tier.

  4. Apply a filter. You can use entity filtering or data filtering. You can apply a filter to the entity selection if you wish to alarm only on specific entities. Alarm filtering is similar to report entity filtering.

    • To filter for specific entities, select the plus sign to add a filter, then Filter [Entity Type].

    • You can filter for entities in/not in a list, related to an entity, or with a specified property.

  5. Select a metric. If you selected Application as the entity type, you can choose to show all metrics or to show only the metrics applicable to the Application entity type. This reduces the selection to only those entities that are currently assigned to at least one application and hides unassigned entities from the list. The number of applicable metrics is displayed in the selection modal.

    Tip

    If you plan to add entity types to an application at a later time and want to configure your report, dashboard, or alarm to include metrics from those entity types in advance, check the Show All Metrics box so they are available for selection.

  6. Configure the alarm parameters: threshold, Window, and Severity.

    Dynamic Threshold Criteria: You can choose between two main options:

    • Calculate Threshold for Business Hours: The system calculates thresholds based on data collected during business hours, typically defined as 6:00 am UTC Monday - 6:00 pm UTC Friday. These hours can be customized to fit specific business needs. The default setting is 8:00 am - 5:00 UTC pm, but this can be adjusted as needed.

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      Click the business_hour_icon.png, It will navigate to "Case and Health Notification Management," where you can set the start hour, end hour, and timezone for business hours under the Case and Health Notification Management settings.

      Note

      We should make sure that the end time comes AFTER the before time.

    • Based on All Data Points: When selecting this option, the system calculates thresholds based on all available data points, without distinguishing between business hours and off-hours. This setting offers two additional configurations:

      • Never Alarm If CPU Utilization is Less Than [%]: Set a threshold below which alarms will not be triggered.

      • Always Alarm If CPU Utilization is More Than [%]: Set a threshold above which an alarm will always be triggered.

  7. Configure notifications.

    You can set up a notification plan for the alarm rule to notify users when the alarm is triggered.To add users to the notification plan, click the Add box and check the users to be added. You can also use an email distribution list for the notification plan.

    Note

    Available users are determined by the users listed in the LDAP and User Management sections of the Settings tab.

    The Also Notify field provides the ability to email alarm notifications to people who are not registered users of IO. Unregistered users added to this field can only receive initial notifications about new cases, but do not receive any succeeding notifications, such as investigation updates.Check the Enable SNMP box to send alarm details to a configured SNMP trap. You can use SNMP traps to automatically trigger actions based on your specific requirements.

  8. Choose Action.

    You can choose a default action, which might be predefined in your system. Alternatively, you can select actions such as sending notifications through Webex, Teams, Slack, or other integrated platforms.

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  9. Save Rule: Once you have configured all the necessary parameters, click "Save" to create your new alarm rule.