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Managing Your Profile and User Settings

From My Profile you can access Manage User Settings. From there, you can view your login email address, set your login defaults. amd change your password if you login using credentials. The login defaults include the organization to initially access when you log in and the page in Virtana Platform to initially display.

If you have access to more than one organization, you can still move between them after you log in. You also can move between all pages you have access to in Virtana Platform, after the selected default page displays.


If you log in using single sign-on (SSO), you cannot change your password from this page. SSO passwords must be changed through your SSO provider (example: Okta).

  • On the title bar, click the user account icon and then click My Profile to open Manage User Settings.

    screenshot of the user account menu

Manage User Settings has 3 tabs:

  • My Profile

    Displays the user's name and email address. No actions can be performed from this tab.

  • Change Password (only available if you log in using credentials)

    You must enter your current password before you can change it. If you do not remember your password, you can click a link to reset it via email.

    SSO passwords must be changed through your SSO provider.

    Your password must meet the following requirements:

    At least 12 characters
    A lowercase letter
    An uppercase letter
    A number
    A symbol (one of the following: =+-^$*.[]{}()?\"!@#%&/\\,<>':;|_

    Your password can NOT include:

    Any parts of your email
    Your name
  • Login Defaults

    If you are a member of more than one organization, you can select the organization that displays by default when you log in. You can also select the Virtana Platform page within that organization to serve as your landing page at login.