Install the Integration
Use the IO Software Upgrade task on the Settings tab to upload the integration installation file to the IO Platform Appliance. The integration update is nondisruptive and logged‐in user sessions are updated automatically.
Important: Before starting an install or update:
Ensure you have a successful IO backup completed 1‐2 days before you start the update process. Do not upload an update image to the appliance until backup is complete.
Ensure that no software integration discoveries are running or are scheduled to start during the update. It is best to suspend schedules for discoveries until the update is complete.
Only for updates (not new installations): Ensure that no scheduled backup will start during, or within 24 hours of, the update process. Backups taken within 24 hours of an appliance update will fail because of post‐processing. It is recommended to suspend the backup schedule before starting an update, and then re‐enable it 24 hours after the update completes, then create a new backup as soon as possible.
About This Task
Uploading the installation file does not install the integration in IO. The file is uploaded to a staging area in the Appliance. After the file has been uploaded and validated, you can apply the update.
Prerequisites
Ensure that you have met the requirements identified in Installation Prerequisites.
Steps
From the Settings page, click Software Upgrade.
The Software Upgrade page displays.
Use the Browse button to select the .upd file and click Upload.
The integration file uploads to a staging area. When the file displays in the list it is ready to apply.
To apply the update, click the Update button.
A message briefly displays showing the name and version of the integration being installed. When finished, a message displays stating "Installation succeeded" and showing the version of IO.
Important: Leaving the uploaded file in the staging area prevents IO from performing backups. It is therefore recommended that you update the staged file as soon as possible.
Navigate to Settings > Integrations to verify that the integration is installed and running.
The integration you installed displays on the Integrations page in a panel that looks similar to the following.
New integrations shows (0) configured instances.