Errors in Reports
When a report template is viewed, it is checked for errors. Any identified errors are displayed in the corresponding chart.
Errors can occur in Report Templates for a number of reasons:
A template was imported from another appliance and certain entities, entity types, metrics, or other details are not recognized by the new appliance.
An entity was deleted from the appliance and is no longer recognized.
A custom property was removed from all entities, and is no longer recognized
No data is found, either due to no entities matching the query (filter is too tight) or because there is no data for that time frame.
Error Message | Description |
|---|---|
Entity Type Not Found | The entity type is not recognized. Add/update an integration or update the Appliance, so that the entity type is defined, or select a different entity type. |
Entity Not Found | The entity is not recognized. Select a different entity in the chart configuration. |
Property Not Found | The property is not recognized. Select a different property. |
Chart Type Not Found | The chart type is not recognized. Update the Appliance to a version that contains that chart type, or clear the chart. |
Analytic Template Not Found | The analytic template is not recognized. Select a different analytic template. This might require going to the Analytic tab, editing the analytic of the type required by the chart, saving the configuration as a new analytic template, and selecting that template in the chart configuration for the report. |
Analytic Not Found | The analytic type is not recognized. If the analytic is not found, you might need to upgrade the Appliance to a version that contains that analytic. You can also select a different analytic type or clear the chart. |
Variable Type Not Found | The variable name uses an unrecognized entity type. Add/update an integration or update the Appliance so that the entity type is defined, or select a different entity type. |
Metric Not Found | Metrics in the metric list are not recognized. Add/update an integration or update the Appliance, so that the entity type is defined, or select a different entity type. |
Topology Errors | Errors found in the selected topology’s error list. Import a new saved topology. |
SCSI Status Not Found | SCSI status code is not recognized. Open and save this chart configuration to clear the message |
Empty Variable | Variable name in the chart is empty. Select a value for this variable. This message only displays if the variable is required to retrieve data for the chart. When variables are used in filters, they are ignored when empty, and that part of the filter is not applied. |
Multiple Errors Occurred | A combination of the errors listed in the table occurred in one chart. The most common example of this error occurs when the report expects an integration that has not been defined or enabled on the Appliance. This could cause the both the entity type and metric to be unrecognized. |
No Data | No data was found in the specified date/time range. If data should be available, try adjusting any filters used, or ask your administrator to check for data collection errors or notifications in IO Health. |