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Edit, Deactivate, or Delete a User

Use the User page to edit, deactivate, or delete a user's account.

Editing a User's Account

You can change the user's name, email address, password, idle timeout settings, and role. Make your changes then click Save.

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Note

The username cannot be edited.

Deactivating a User

You can deactivate a user's account while retaining it in the portal's account list. This can be used to temporarily restrict access by a user.

  1. From Settings > User Management, select Users, Roles and Groups.

  2. From the list, click on the user account you want to deactivate.

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  3. Uncheck the Active box and click Save.

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    The user account is deactivated and the user is no longer allowed to log in to the portal.

Deleting a User

In some cases, you may want to delete a user's account completely.

  • From Users page, select a user from the list and click the x to delete their account.

    usermgmt-delete1.png

    The user account is deleted from the portal.