Dynatrace APM Integration

The IO AppDynamics APM, ServiceNow, and Dynatrace APM integrations all discover running applications in those products and add them to IO. IO uses the applications discovered by the first-executed function (AppDynamics APM, ServiceNow, or Dynatrace APM), and, after the other function executes, conflict resolution and manual reconciliation of differences as seen by IO might be required.

Unmonitored hosts from an application in a Dynatrace instance, continue to be shown in Infrastructure Observability. After 72 hours and with the next discovery of the Dynatrace Integration, it re-imports this application. For the host which is marked unmonitored, the Dynatrace API still returns that host, which is the same as it was before it was marked unmonitored.

If a Dynatrace Integration imports two or more applications (A and B) consisting of the same or similar nodes, when integrations such as ServiceNow, Operating System, etc. perform application discovery and provide suggestions, the integrations suggest only for one application (A), not the other similar application (B). When changes are made in Dynatrace for Application(A) and Dynatrace reimports Application(A) (with changes), the suggestions from the integrations are shown on Application(B).