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Create a User

You can create local or LDAP user accounts.

Creating a New Local or LDAP User Account

  1. From the Settings page, select User Management, then User Roles and Groups.

  2. Select New, and then select Local User or LDAP User from the drop-down menu.

    Depending on your selection the Create New Local User or the Create New LDAP User page is displayed.

  3. Enter the user's information, select a role, then click Save.

    LDAP user information is auto-populated from the client's LDAP account as soon as you start to enter the name, email, or username of the LDAP user.



    Usernames are case-sensitive.

    By selecting “Override idle timeout settings...”, an administrator can override the Idle User Timeout value that is set in the Password Policy.

Verifying the New Local or LDAP User

  1. Click the arrow where the current logged-in username is displayed and select Sign Out (from the drop-down menu) to log out of the Administrator account.

    You are returned to the login page.

  2. Use the newly created username and password for the account that you just created.

    You are now logged in as the new user.


    If you attempt to log in to IPM three times with incorrect login/password credentials, you need to complete a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) challenge-response test to log in to IPM.