Configuring RemoteWisdom
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RemoteWisdom enhances the ability of Virtana Support personnel to diagnose and solve issues with IPM hardware and software. RemoteWisdom is enabled by default, and Virtana recommends that you leave it enabled.
Note
RemoteWisdom is enabled by default and starts working when the Appliance boots. If you have security concerns regarding RemoteWisdom, you can disable RemoteWisdom using the Configuration Wizard or the Settings tab from the Infrastructure Performance Management UI.
Note
For RemoteWisdom connectivity to succeed, the IPM Appliance will need to be able to communicate with virtualinstruments.axeda.com and at least one of the other external IP addresses shown below.
Hostname | IP Address |
|---|---|
virtualinstruments.axeda.com | 40.121.152.116 |
ghuk2.axeda.com | 52.56.106.12 |
ghuk3.axeda.com | 52.56.113.192 |
ghsj1.axeda.com | 52.8.82.253 |
ghsom1.axeda.com | 209.202.157.179 |
Configuring RemoteWisdom
From the Settings tab, click Remote Access.
The RemoteWisdom page is displayed.
RemoteWisdom is enabled by default and is indicated by a check in the Enable RemoteWisdom feature for this product check box. If this check box is checked, you can optionally specify the HTTP proxy or SOCKS host information on the page.
Also optionally, verify your login credentials.
By default, RemoteWisdom users are given access to the IPM UI. To disable this feature, uncheck the Enable RemoteWisdom access to the IPM UI.
To disable RemoteWisdom, deselect the Enable RemoteWisdom feature for this product check box.
Click Test Connection to verify your RemoteWisdom connection. Assuming that you have entered valid information, the Info dialog box displays.
Click Ok to return to the RemoteWisdom page.
Click Save.
You receive a message that the Remote proxy settings have saved successfully.
Click OK to return to the RemoteWisdom page.
Click Close to return to the Settings tab.